Get in touch
Questions about programs, platform access, or team training? We respond within 1 business day.
Privacy
GDPR requests, data export/deletion, and privacy-related questions.
privacy@vertixair.seTypical response
1 business day
Operations & Support
Platform issues, access problems, billing questions, and account support.
operations@vertixair.seTypical response
1 business day
Academy & Training
Program questions, team training inquiries, and path recommendations.
academy@vertixair.seTypical response
1 business day
Sales
Team training, pilots, partnerships, and enterprise inquiries.
sales@vertixair.seTypical response
1 business day
Common questions
How fast do you respond?
We typically respond within 1 business day. For urgent operational issues, email operations@vertixair.se and include your account email and a short description.
Do you offer team training discounts?
Yes. For team inquiries (3+ people), email sales@vertixair.se with your team size and focus area, and we'll propose options.
Can I get a refund if I'm not satisfied?
Absolutely. If Vertix Academy isn't right for you, we'll make it right. Email academy@vertixair.se and we'll help.
How long does certification stay valid?
Certifications don't expire, but operational reality evolves. We recommend refreshing modules every 12–18 months to stay current.
Who do I contact for partnerships?
For partnerships and enterprise pilots, email sales@vertixair.se. For platform operations, email operations@vertixair.se.
How do I request my data or ask privacy questions?
Email privacy@vertixair.se with your request (access/export or deletion). Please include the email associated with your account.
Company information
Vertix Air Ltd
Company Number: 16929454
Registered in England and Wales
86-90 Paul Street
London, EC2A 4NE
United Kingdom
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